Signature Products


Sliding Scale Holder

 

Safety and Service – Behind the Counter

AWP’s Sliding Scale Holder™ is designed to meet a clearly defined need: reduce the stress on employees when placing items on a scale in order to reduce compensation claims. In the end, it does so much more!  

 

The Challenge
The compensation management specialist for a large grocery store chain noticed a disturbing trend. Claims from employees in meat, seafood, and deli departments who experienced difficulties placing items on the scale were increasing significantly. An in-store demonstration made the problem obvious.  Employees had to lean over against the counter and then reach up and out to put meat or other items on the scale.  The bio-mechanics were all wrong and it was no wonder the compensation claims were as high as they were.  Time lost to injury was significant and employee satisfaction was adversely affected.

 

The Solution
Working together with our client, the AWP design team crafted a simple but elegant solution.  We put the scale on a slider that would allow it to be brought down below the shoulders of even the shortest employee.  The mounting system allowed the scales to be moved left and right so that easy access to the case was maintained.  Compensation costs began to drop in the stores where the system was piloted and staff satisfaction rose, resulting in a much high quality of customer service.

 

The business Case
The Sliding Scale Holder™ is a simple design idea that works. It is easy to install, requires very low maintenance, and can be customized to your specific refrigeration system. It offers:

Safety: Compensation claims caused by poor bio-mechanics are dramatically reduced.

Customer Interaction: The ease-of-use allows staff to maintain a much higher level of interaction with the customer, creating new opportunities for up-selling while reducing overall transaction time.

Integrated Design: The scale is a fully integrated system with wrapping paper, shelves for sanitary gloves and paper, hooks for plastic bags, and a sanitary surface for wrapping and ticketing the purchase all built into one easy-to-install unit.

 

Next Steps
As with all of our solutions, we encourage you to meet with one of our business development professionals and create a strategy for adapting the Sliding Scale Holder™ to your specific needs and requirements.